ISJ Editorial Office - Alice Wood

Robert Davison, e-mail:
Philip Powell, e-mail:
Eileen Trauth, e-mail:

Welcome to the Editors' Website for the ISJ

The purpose of this site is to provide information from the Editors to our readers, authors, potential authors, deans, etc. about the Information Systems Journal (ISJ) over and above that provided on the publishers website which also contains ISJ Table of Contents, access to sample papers and full-text access.

Please follow the links of the above menu which provide detailed information and answers to most questions. We hope you find this website useful. Please contact us with any comments you have.

Editors: Robert Davison, Philip Powell & Eileen Trauth

ISJ Indicators
This page just provides a brief overview of some key quality indicators for the ISJ. Please see the details in the various menus above, in particular here.

- ISJ is the premier, predominantly qualitative, information systems journal
- ISJ is in the AIS basket of six top information systems journals
- ISJ has an impact factor of 1.766 (2014 - latest)
- ISJ is 'the' truly international information systems journal
- ISJ was ranked 1st for author experience
- ISJ will respond within 2 weeks indicating if your paper is out of scope or unsuitable

ISJ News

ISJ impact factor 2014

The 2014 impact factor (announced end of June 2015) for ISJ is 1.766. See the Editors comments on impact factors here. The next impact factor (2015) will not be available until around June/July 2016.

New Senior Editor Appointed

We would like to welcome a new Senior Editor – Monideepa Tarafdar, and we look forward to working with her. She has previously been an Associate Editors for ISJ and this is a reward for all her hard work and excellent judgement.

ISJ paper wins AIS Best Publication Award

We are proud to announce that an ISJ paper won the AIS Best Publication Award for 2012. The Award was made at the ICIS 2013 Conference held in Milan, Italy, in December. Details here.


The Award winning paper is Perceived Discontinuities and Constructed Continuities in Virtual Work  by Mary Beth Watson-Manheim, Katherine M. Chudoba and Kevin Crowston. Volume 22, Issue 1, January 2012, Pages: 29–52. This paper has been made freely available by Wiley.


Many congratulations to the authors and all those involved.

New ISJ Editors

For 25 years, from its foundation to its current status as one of the leading journals in its field, David Avison and Guy Fitzgerald have lead the ISJ as its Editors-in-Chief. We say a sincere “thank you” to David and Guy for all their work and dedication to the Journal as they pass on the baton of chief-editorship and assume the role of Founding Editors. Read their last editorial and also a special article they have written Reflections and Opinions on 25 years with the ISJ.


As of July 1st 2012 they pass the baton to three longstanding friends of the ISJ – Robert M Davison (City University of Hong Kong), Philip Powell (Birkbeck, University of London) and Eileen Trauth (Pennsylvania State University).  All three, supported by the Senior and Associate Editors, are well-positioned to write the next chapter of the ISJ as it continues in its tradition of publishing high-calibre research, of benefit to the IS community at large. Read their inaugural editorial.

ISJ in the "Basket of 6"

ISJ is included in the ‘basket’ of 6 top IS journals in the field, identified by the AIS (Association of Information Systems) Senior Scholars, click here for details. Also see other indicators of ISJ quality and recognition here, and reasons to publish in ISJ here.

ISJ Digital Archive Available Online

The ISJ is now available electronically (both abstracts and full-text) back to its beginning, i.e. 1991. Previously it had only been electronically available back to 1996. See ISJ content for information about how to access ISJ.

Latest Papers in EarlyView

EarlyView is Wiley’s online repository for papers accepted but not yet published in an issue. The latest EarlyView papers are detailed below. For full details and access to all of the ISJ please go to the publishers website – see Wiley link in Weblinks in the next column.

Designing business models for cloud platforms


Platform as a service (PaaS) has become a strategic option for software vendors who expect to benefit from value co-creation with partners by developing complementary components and applications. In reality, however, established and new software vendors are battling to redefine their offering to embrace PaaS. They face the challenges of transforming, configuring and calibrating their PaaS business models to align them with existing business models, customer expectations and competitive pressures. This motivates our research question: How can software providers design viable business models for PaaS? Our study develops a design theory for PaaS business models. This theory is grounded on a 12-month action design research study at one of the largest global software companies (here called Alpha) with mixed PaaS experiences in the past. Our primary research contribution is a set of design principles that guide software providers to define a viable PaaS business model in order to create a flourishing software ecosystem for their cloud platform. By synthesizing prescriptive knowledge related to business model design for emerging cloud platforms, our study advances PaaS research towards the existing body of research on software platforms and business models.

Link: Designing business models for cloud platforms
Source: Information Systems Journal (Wiley)

Information systems absorptive capacity for environmentally driven IS-enabled transformation


The potential of information systems (IS) to enable environmental sustainability necessitates an understanding of how organisations can realise this potential. In this study, building on the absorptive capacity theory and following a multi-disciplinary and multi-method approach, we propose that developing IS-environmental absorptive capacity is a significant mechanism to deliver IS-enabled change that addresses environmental issues. We commenced with a literature review and exploratory interviews to define the IS-environmental absorptive capacity construct. We then developed a model that proposes that sustainable IS triggers, knowledge exposure and prior experience influence IS-environmental absorptive capacity, which in turn contributes to the level of environmentally sustainable IS assimilation as well as to the cost saving, operational performance and reputation of organisations. The model was first tested through an international survey of 148 senior IS managers. The findings support our model regarding the antecedents and value of IS-environmental absorptive capacity. A follow-up case study corroborated the survey results and provided additional insights into the nature and causes of IS-environmental absorptive capacity and its value. This study, in addition to presenting empirical evidence, defines and operationalises the IS-environmental absorptive capacity construct in a theoretically and operationally meaningful way. © 2016 Blackwell Publishing Ltd

Link: Information systems absorptive capacity for environmentally driven IS-enabled transformation
Source: Information Systems Journal (Wiley)

How does business analytics contribute to business value?


This paper presents a model, synthesized from the literature, of factors that explain how business analytics contributes to business value. It also reports results from a preliminary assessment of that model. The model consists of two parts: a process and a variance model. The process model depicts the analyze-insight-decision-action process through which use of an organization’s business analytic capabilities is intended to create business value. The variance model proposes that the five factors in Davenport et al.’s DELTA model of business analytics success factors, six from Watson & Wixom and three from Seddon et al.’s model of organizational benefits from enterprise systems, assist a firm to gain business value from business analytics. A preliminary assessment of the model was conducted using data from 100 customer success stories from vendors such as IBM, SAP and Teradata. Our conclusion is that the business analytics success model is likely to be a useful basis for future research.

Link: How does business analytics contribute to business value?
Source: Information Systems Journal (Wiley)

Service encounter thinklets: how to empower service agents to put value co-creation into practice


The concept of value co-creation and the service encounter as locus of this value co-creation gained much academic interest, notably in marketing research and service sciences. While the current research discourse mainly follows conceptual perspectives, there has been little research on the practical implications on service agents’ enabling co-creation of value in the information technology (IT)-supported service encounters with clients. In this paper, we seek to bridge this gap and first use the example of IT-supported citizen advisory services to show the fundamental deficiencies in current service agents regarding the implementation of value co-creation work practices. We introduce the concept of service encounter thinklets, adapted from collaboration engineering, to overcome these deficiencies and to empower service agents to put value co-creation into practice. We show how service encounter thinklets can complement existing advisory support measures to enable service agents to transform the IT-supported customer service encounter into a collaborative work environment, bringing together themselves, customers and supporting information systems to co-create the advisory’s value. A test with employees in a public administration’s front office has provided first evidence that service encounter thinklets can effectively empower service agents on the job to adapt their work practices and to bring value co-creation into practice. © 2016 Blackwell Publishing Ltd

Link: Service encounter thinklets: how to empower service agents to put value co-creation into practice
Source: Information Systems Journal (Wiley)